Charlie Care — Volunteer Console

Charlie CareVolunteer Console · Beta

0 active

Active conversations · risk-first

Select a conversation. Red flags and waiting users sort to the top.

User

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Intake / check-in

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Team backchannel · private

⚠ High-Risk Escalation

This flags the conversation, alerts your supervisor, and dials 911 from your phone. It does not auto-dispatch.

Reason Context for responders (optional)

Call 911 & flag