Charlie Care

Oversight

The whole floor at once. A volunteer works one conversation. This is for the ones nobody has picked up yet.

Live

Oversight is for supervisors and above. Back to the console

0

Open conversations

0

Nobody has claimed

0

Past the response promise

0

Immediate danger

0

Volunteers on shift

Waiting for a human

Conversation	Risk	Waiting

Nobody is waiting. Every open conversation has a volunteer in it.

On shift right now

Volunteer	Role	On shift for

Nobody is on shift.

If the queue is not empty, those people are waiting on no one.

Volunteer console Impact Approve volunteers

Charlie Care Inc. Refreshes every 15 seconds. Volunteer names appear here because they are staff. Nothing about a person in crisis is shown beyond their risk flag and how long they have waited.